How Long Does an Order Take and Why?

JeffCustomer Service

Hand holding a clock

One of the wonderful things about Amish furniture is that there are a lot of options to customize the perfect piece for your needs. Wood, stain, size – a lot of things can be changed, which means each piece is unique. This also means we don’t stock much furniture beyond what is in our showroom, and it has to be built from scratch by our Amish craftsmen.

The process from ordering to your furniture arriving at our store is roughly 12 weeks.

What happens during those 12 weeks?

When you first place your order, you’re essentially getting your place in line. Many of our Amish builders are small shops and are very busy. They build everything in the order it’s received. This is often why a small end table may take the same amount of time as a large dresser.

When your order reaches the front of the line, they start building it. Our furniture is built by hand, not by machines in factories. A lot of care goes into each piece, which takes some time.

Once your furniture is built, it’s sent to a finishing shop where it is stained and finished with a catalyzed varnish. We then head to the finishing shops and pick up everything that is ready and bring it back to our store.

When your furniture arrives, we’ll call you to set up a delivery or to let you know it’s arrived if you choose to pick it up yourself. 

Could it take longer than 12 weeks? Could it take less time?

Yes! We’ve found 12 weeks to be a pretty good average, but it could take slightly longer or shorter. Sometimes the builder won’t be very busy and it’ll come in quicker.

Several factors can cause an order to take longer than 12 weeks. Pieces that are very custom often add time. If several builders are involved in an order that can prolong the process. Inclement weather that postpones our trucks, and holidays where the Amish take time off are also factors.

Feel free to contact us and check on your order at any time. While we don’t have a tracking number for your furniture (we are working with the Amish after all!) we do check on everything whenever we are down in Ohio, so we have a general idea where in the process your order is.