Why Lead Times Have Increased on Amish Furniture

JeffCustomer Service

Due to the volume of orders across the country and disruptions caused by the pandemic, our lead times have increased and have become more unpredictable. Our current lead time is 20-30+ weeks, but these are not hard deadlines. Many furniture orders come between that time frame, but it is not uncommon for orders to take longer than this, especially for … Read More

Do you offer a warranty?

JeffCustomer Service

Yes, all our furniture is sold with a one year warranty against manufacturer’s defects as posted below: ONE YEAR LIMITED WARRANTY All products, including but not limited to: dining tables, chairs & bar stools, occasional tables, desks, beds, case goods, buffets & sideboards, hutches, jewelry boxes, TV Stands, benches, bookcases, electrical components and handles incorporated into any of our products … Read More

Do You Offer Financing?

JeffCustomer Service, General, Planning

Piggy Bank

We know buying furniture can be a large financial purchase. While we don’t offer any financing, we do only require 1/3rd down of the total price for orders. Orders typically take around 12 weeks to complete, and we don’t require the rest of the payment until you take possession of the furniture. Many people will make payments during those 12 … Read More

Can I Order an Extra Leaf For My Existing Table?

JeffCustomer Service, leaves

Leaves for an Amish Table

We strongly discourage getting another leaf for a table made after the fact. When a table is built, it’s built with the leaves you order at the time in mind. Consideration is given to the carriage and the maximum length when open (the Amish will not build anything unstable, and adding a leaf after the fact may cause stability issues … Read More

How Long Does an Order Take and Why?

JeffCustomer Service

Hand holding a clock

Update: Our lead times currently are around 20-30+ weeks. Please see this article for more information. One of the wonderful things about Amish furniture is that there are a lot of options to customize the perfect piece for your needs. Wood, stain, size – a lot of things can be changed, which means each piece is unique. This also means … Read More

Do You Ever Run Sales?

RobinCustomer Service, Learning Library

Retail Tags

We get asked this question a lot, and it’s no wonder why we do since furniture stores are infamous for running sales for every occasion. We’ve put a lot of thought into why we do not run sales and all of our reasons have to do with putting our customer at ease during their buying process. We don’t run sales … Read More

Enter As Strangers – Leave As Friends

JulieCustomer Service

Enter as Strangers - Leave as Friends

When we opened our present store location, I placed a sign above the door that says “Enter as Strangers – Leave as Friends.” I have never taken it down because it has proven to be true in so many cases. Many of you come in to purchase furniture and as we get to know you it often feels like a … Read More